Shipping Policy

Last updated: 03.07.2026

Pallecarte (Qartuli Tansacmeli LLC) ships worldwide from Georgia through UPS and other approved logistics partners where necessary.

Order Processing

Orders are typically processed within 1–3 business days. During collection launches, seasonal sales, holidays, or periods of increased demand, processing times may be extended.

Estimated Delivery Times

Delivery estimates begin once the order has been dispatched and are provided for guidance only. Delivery dates are not guaranteed.

• Europe: 3–7 business days
• United Kingdom: 4–8 business days
• United States & Canada: 5–10 business days
• Middle East: 4–8 business days
• Asia Pacific: 5–12 business days
• Rest of World: 5–14 business days

Shipping Costs

Shipping costs are calculated at checkout based on the destination and the delivery method selected. Any applicable charges are displayed before you complete your order.

Customs Duties and Import Taxes

International shipments may be subject to customs duties, VAT, import taxes, brokerage fees, and other charges imposed by local authorities. These charges are the sole responsibility of the recipient unless otherwise stated at checkout.

Customs Delays

Pallecarte is not responsible for delays caused by customs inspections, clearance procedures, governmental actions, weather, transportation disruptions, or other circumstances beyond our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information. If a shipment is returned due to incorrect address details, refusal of delivery, failure to pay customs duties or taxes, or multiple unsuccessful delivery attempts, Pallecarte reserves the right to deduct any additional shipping costs, customs charges, return fees, or handling expenses from the refund amount.

Tracking

Once your order has been dispatched, you will receive a shipment confirmation email with a tracking reference so you can follow your order’s progress.

Risk of Loss

Risk of loss and title to products pass to the customer upon delivery to the shipping address provided in the order.

Contact

For any questions about shipping or delivery, contact us at pallecarte37@gmail.com or +995 501 11 11 20.